Terms of Service

DoomSphere provides digital services for businesses, which may include website and landing-page design or development, online-store experiences, enquiry and booking flows, WhatsApp setup and automation, workflow automation, search optimisation, content, and marketing support.

The exact service, deliverables, technology, and completion criteria are those recorded in the project proposal or quote. Examples and descriptions on the website are general information and do not, by themselves, create a commitment to deliver a particular feature or business result.

We usually begin by understanding your goals, existing tools, content, and functional requirements. We then provide a written quote or proposal describing the recommended scope, assumptions, exclusions, fees, and any relevant milestones.

Service charges depend on the requirements and complexity of the work. A fixed pricing ladder can require you to pay for features you do not need or cap features you do need. We therefore prepare a quote around the agreed requirements rather than promising that every project fits a preset tier. Work outside the accepted scope may require a revised quote.

A quote is valid for the period stated in it. Taxes, third-party subscriptions, paid assets, hosting, messaging charges, advertising spend, and other external costs are excluded unless the quote expressly includes them.

Fees, payment milestones, due dates, and any advance payment are stated in the accepted quote or proposal. You agree to pay invoices by the stated due date using the agreed payment method. We may pause work after notifying you if an undisputed invoice remains overdue.

Unless the written scope says otherwise, external provider costs and recurring subscriptions are payable by you directly to the relevant provider. A change in provider pricing or usage charges is outside our control.

Any cancellation, rescheduling, or refund terms specific to an engagement will be stated in its accepted written scope. Where no specific term is stated, we will discuss completed work, committed costs, and a fair close-out in good faith, subject to applicable law.

The agreed scope defines what is included. New features, extra pages, additional integrations, substantial content changes, or revisions beyond the agreed review process are changes to scope.

We will explain the likely effect of a requested change on fees and timing before starting the additional work. A change is not included until both parties approve the revised scope in writing.

You agree to provide accurate project information, timely feedback, required content and approvals, and lawful access to systems needed for the agreed work. Delays in receiving materials, decisions, or access may affect delivery dates.

You are responsible for ensuring that materials you provide, including text, images, trademarks, customer data, and instructions, may lawfully be used for the project. You are also responsible for the accuracy of business claims, prices, policies, and contact information published on your behalf.

Where a project collects or processes information from your customers, you are responsible for deciding what information to collect, providing appropriate notices, obtaining required permissions, and using the resulting data lawfully. We can implement agreed technical features but do not provide legal advice.

The proposal will describe the intended deliverables and, where applicable, the review or revision process. Please review work within the review period stated in the proposal and provide one clear, consolidated set of feedback where possible.

A deliverable is considered accepted when you approve it in writing, put it into production or use it for its intended purpose, or do not report a material failure to meet the written acceptance criteria within the agreed review period. This does not limit rights that cannot legally be excluded.

Delivery dates are estimates based on the assumptions and dependencies in the proposal. We will communicate material delays and work with you to agree a reasonable revised schedule.

You retain rights to materials you provide. You grant us permission to use those materials only as needed to perform the agreed services.

Once all fees for the relevant deliverable are paid, rights in the original project materials specifically created for you will be assigned or licensed to you as described in the proposal. If the proposal is silent, we grant you a perpetual, non-exclusive licence to use those paid deliverables for your business purposes.

Our pre-existing tools, reusable know-how, methods, and materials, and third-party or open-source components are not transferred to you. They remain subject to their existing rights and licence terms. We will identify material third-party dependencies where relevant to the agreed work.

We will not use your name, logo, project details, or deliverables in public case studies or marketing without your permission.

Websites, messaging integrations, analytics, hosting, payment providers, and other tools may depend on third-party services. Their availability, prices, policies, security, and features are controlled by their providers and may change. We are not responsible for outages or changes outside our reasonable control.

Ongoing hosting, maintenance, content updates, monitoring, support, and subscription management are not included unless expressly listed in the accepted scope. We will clarify any handover or access arrangements as part of delivery.

We aim to deliver thoughtful work that supports your stated business goals. Search rankings, enquiry volumes, sales, advertising performance, customer behaviour, and operational savings depend on many factors outside our control, so we do not guarantee a particular commercial result unless a specific written commitment says otherwise.

Our services are not legal, tax, financial, or regulatory advice. You should obtain advice from a qualified professional when your decisions require it.

Each party will take reasonable care to protect non-public information received from the other party and use it only for the relevant business relationship. This does not apply to information that is public through no breach, already lawfully known, independently developed, or required to be disclosed by law.

Please provide only the access and information needed for the project and use an agreed secure method for sharing credentials. We will use reasonable safeguards but cannot guarantee the security of systems operated by third parties.

Either party may end an engagement as described in its written scope. If no process is specified, either party may give written notice and allow a reasonable opportunity to address a material breach before ending the engagement, except where immediate termination is required by law or necessary to address serious security or misuse concerns.

On termination, you remain responsible for fees for work completed and non-cancellable costs committed up to the effective termination date. We will agree a practical handover of paid deliverables and project materials, subject to payment of outstanding undisputed amounts and applicable law.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law. Subject to that rule, neither party is liable to the other for indirect or consequential loss, loss of anticipated profits, or loss of data arising from an engagement.

To the extent permitted by law, our total liability arising from a specific engagement will not exceed the fees paid or payable for that engagement. This limitation does not apply to liability that applicable law does not permit us to limit.

We may update these website terms from time to time. The version published on this page applies to website use from its stated update date. Changes to an active project scope require agreement in writing.

These terms are governed by the laws of India. Courts with jurisdiction in Varanasi, Uttar Pradesh will have jurisdiction, subject to any mandatory rights or jurisdiction rules under applicable law.

For questions about these terms, contact hello@doomsphere.com or write to DoomSphere, Mani, Phoolpur, Varanasi, Uttar Pradesh 221206, India.