1. Information we collect
Information you give us may include your name, email address, telephone number, business name, project requirements, preferred contact times, and any files or other details you choose to share through an enquiry or while working with us.
When you browse our website, basic technical and usage information may be processed by our hosting, performance, or analytics providers. This can include device and browser details, pages visited, approximate usage events, and diagnostic information. Such providers may use cookies or similar technologies according to their own settings and policies.
If we communicate with you through email, telephone, or a messaging service, we may retain the content and contact details needed to manage that conversation and any work you ask us to provide.
2. How we use information
We use information to respond to enquiries; understand your business needs; prepare recommendations, proposals, and quotes; deliver and support agreed work; coordinate project feedback; maintain our business records; protect our website and systems; and meet applicable legal obligations.
We may also use limited website usage information to understand whether pages are working well and where usability or performance improvements are needed. We do not use enquiry details to send unrelated marketing unless you have asked for it or applicable law permits it.
3. Processing and choices
We handle personal information for the purposes described above and in accordance with applicable Indian data-protection and privacy laws. Depending on the situation, processing may be necessary to respond to your request, take steps before entering an agreement, perform an agreement, meet a legal obligation, or support a legitimate business purpose that does not override your rights.
You may ask us to access, correct, or delete information you have provided, or raise a question about how it is used. Some records may need to be retained where required for an active engagement, legal compliance, security, or the establishment or defence of a legal claim.
5. Retention and security
We keep information only for as long as it is reasonably needed for the purposes described in this policy, including responding to you, completing agreed services, maintaining appropriate business records, resolving issues, and meeting legal requirements. Retention periods vary based on the type of information and the work involved.
We use reasonable administrative and technical measures intended to protect information from unauthorised access, loss, misuse, or alteration. No website, email transmission, or storage system can be guaranteed completely secure, so please avoid sending sensitive information unless it is needed for the work and an appropriate channel has been agreed.
6. Information handled for client projects
A digital project may involve information controlled by you, such as customer enquiries, booking details, or business records. The project proposal should identify the systems involved and the parties responsible for them. Unless we expressly agree otherwise in writing, you remain responsible for the information you collect from your customers, your notices and permissions, and your choice of third-party platforms.
We will use project information only as needed to perform the agreed work and will not access or use client systems beyond the permissions and purpose agreed for that work. Please do not provide credentials through an unsecured message; use an agreed secure sharing method where available.
7. External links and services
Our website or project deliverables may link to or integrate with third-party websites and services. Those services operate under their own privacy practices, terms, and availability. We do not control those practices, and you should review the applicable provider information before using or connecting a service.
8. Children
Our website and services are intended for businesses and adults. We do not knowingly seek personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can review the matter.
9. Changes to this policy
We may update this policy when our services, website, or legal obligations change. The current version will be published on this page with its updated date. Material changes will apply from the time the revised policy is published unless a different date is stated.
10. Contact us
For privacy questions or requests relating to personal information, contact hello@doomsphere.com. You may also write to DoomSphere, Mani, Phoolpur, Varanasi, Uttar Pradesh 221206, India.
These documents describe DoomSphere's general practices and are not a substitute for advice from a qualified legal professional about your particular circumstances.